Process / how a system gets built
Eight stages. Four of them need your signature.
Software projects fail on ambiguity, not on code. Each stage below ends with something you can read and approve, and the commercial case is settled before the first line is written.
- Discovery to first release6–10 wks
- Client sign-off points4
- Working software every2 wks
- 01
Commercial discovery
Client sign-offWhere enquiries come from, where they die, and what a fixed stage is worth in revenue. Half a day with the people who do the work, not just the owner.
You receiveA written opportunity map with estimated value per fix — yours to keep. - 02
Workflow mapping
Client sign-offPublic journey and internal process drawn stage by stage, including the exceptions everyone works around. Scope is fixed here, in writing.
You receiveJourney and workflow diagrams, a scope document, and a fixed price. - 03
System architecture
AltivarData model, integrations, permissions, hosting and a security posture proportionate to what the system holds. Decisions documented, not assumed.
You receiveAn architecture note in plain English, plus the technical version for your IT. - 04
Interface design
Client sign-offEvery screen designed and reviewed with the people who will use it daily. Changing a design costs an hour; changing built software costs a week.
You receiveClickable designs for every screen, public and internal. - 05
Development
Fortnightly demoTwo-week builds, each ending in working software on a staging environment you can use. No progress reports without something to click.
You receiveStaging access from week one and a demo every fortnight. - 06
Testing & hardening
AltivarYour real data, your edge cases, your busiest hour. Load, permissions, failure modes and recovery tested before anyone depends on it.
You receiveA test and security summary, with anything deferred listed openly. - 07
Deployment
Client sign-offMigration rehearsed, team trained on their own data, rollback ready. Go-live is scheduled around your quiet hour, not ours.
You receiveTraining session, written runbook, and two weeks of hands-on support. - 08
Optimisation
Monthly reviewNow the system produces data. Conversion, drop-off, speed and workflow friction reviewed monthly, with a short queue of changes worth making.
You receiveA one-page monthly review: what moved, what to change next, what it costs.
Stage one is the audit.
Forty-five minutes with the people who do the work. You leave with a written opportunity map and an estimated value per fix, whether or not the next stage ever happens.
